Privacy Statement

CROSS Engineering Consultancy -corporate brand of JH Internacional, S.L.- believes you have the right to privacy on our website. This policy applies to www.cross-engineering.com. We will always look for your approval regarding the use of your data if your consent is not explicitly covered by this policy.

As an introductory remark, this website privacy statement is designed to give general information, seeking to meet the requirements of the GDPR.

CROSS Engineering Consultancy and Data Privacy

CROSS Engineering Consultancy is committed to protecting and respecting your privacy. This statement sets out the basis on which we will process any personal information that we may collect about you.

Please, read this privacy statement carefully.

The Information that We Collect about You

We may collect and process the following information about you:

  • Information that you give us
    • Making use of our website.
    • Subscribing to our newsletter and other information sent via mail
    • Contacting us for information or help.
    • Becoming a donor.
    • Responding to any survey on this website and/or survey tools that CROSS Engineering Consultancy may use.
    • Providing information through third party websites or apps where you explicitly gave your consent to the applicability of this privacy statement.
  • Information that our website and other systems collect about you.
    • Visiting our website, Google Analytics will collect some information about you and your visit, such as your browser type and version and the pages on our site that you visit. It will not collect the internet protocol (IP) address used to connect your device to the internet. This information can be used for statistical purposes and will help us improve our website.
    • Exchanging E-Mails, telephone conversations or other electronic communications -including comments on this website, with CROSS Engineering Consultancy employees, other staff members and/or chatbots linked to CROSS Engineering Consultancy.
  • Information that third parties collect about you on our website by performing actions: This is information about you that you give to third parties –such as Facebook, Google and Twitter, by making use of the social network sharing buttons and widgets available on our website.

The Use of Information We Collect

We may use your information for the following purposes:

  • To make your actions known on our website and to third parties. For example, your name may appear together with your comments on our website -if any.
  • To send you updates and alerts by E-Mail, mail, instant messaging, push notifications or telephone.

We will only process your personal information as necessary for the purposes described above.

If you are unsure about the information we require, please contact us.

Disclosure and Transfer of Your Information

We may disclose personal information about you to public authorities in case our legal or moral responsibility compels us to do so.

Retention and Deletion of Your Information

CROSS Engineering Consultancy intends to keep your personal information accurate and up to date. We will delete the information that we hold about you when we no longer need it.

If you decide to delete your information, the contributions you have made up to that point will remain available but will be anonymised.

We will retain your information for no longer than 2 years after our most recent communication with you, after which it will be deleted or anonymised, unless we have a legal obligation to retain it for a longer period.

Your Rights

You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law.

  • You can also require any inaccurate personal information to be corrected or deleted.
  • You can object to our use of your personal information for direct marketing purposes at any time.
  • You may have the right to object to our processing your personal information and require them to be deleted in other circumstances.

If you wish to exercise any of these rights, please contact us as set out below. We are obliged to request proof of identity before access to your personal information is given.

If you would like us to remove your information from our mailing list, you can click the “Unsubscribe” link at the bottom of any E-Mail we sent to you or contact us as set out below.

You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country.

Security Measures

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, this website uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Only employees who require to access information about supporters and website visitors to perform their work are granted access to your personal data.

Contact Us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information.

Please E-Mail us on hello@cross-engineering.com.

Or Contact Us Via:

  • JH Internacional Consultores de Ingeniería, S.L. | CROSS Engineering Consultancy
  • Ed. Antares, Of. 0-04
  • Industrias 4
  • ES 28923 Alcorcon, Madrid, Spain
  • Phone Number: +34 91 535 94 50

Changes to This Policy

Any changes we make to this privacy statement in the future will be posted to our website and also available if you contact us as set out above.

Last updated: 2nd November 2024

Cookies Policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie:

  • Cookies allow our systems to recognise the user’s device and make any pre-setting’s immediately available -e.g.: language.
  • As soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer, tablet and/or mobile phone.

Cookies are useful because they:

  • Help us to improve our online experience.
  • Allow to target the content displayed to the user’s interests.
  • Offer you a service tailored to your requirements.

By using our website, you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.

Types of Cookies

Technical Cookies

They allow the user to navigate through a web page, platform or application and use the different existing options or services, such as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, make the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the dissemination of videos or sound or share content through social networks.

Analysis Cookies

When they are well treated by us or by third parties, they allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. For this, your browsing on our website is analysed in order to improve the offer of products or services that we offer.

Third-Party Cookies

  • The CROSS Engineering Consultancy website may use third-party services that will collect information for statistical purposes on behalf of CROSS Engineering Consultancy , and to provide other services related to the activity of the website and other Internet services.
  • This website uses Google Analytics, an analytical web service provided by Google, Inc., based in the United States, with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect the information, including the user’s IP address, which will be transmitted, processed and stored by Google in the terms set on the Google.com website. This includes the possible transmission of said information to third parties due to legal requirement or when said third parties process the information on behalf of Google.
    • Since May 2018, Google Analytics introduced the Data Retention Controls, giving organisations the ability to set the amount of time before user and event-level data stored is automatically deleted from its servers.
    • Such retention period applies to user-level and event-level data associated with cookies, user-identifiers, and advertising identifiers.
    • Besides, it is important to mention that Google stores websites traffic information which have Google Analytics tracking code.
  • Google operates its servers for Google Analytics in the USA. The data described above is stored and processed on these servers. There is currently no decision by the EU Commission that the USA generally offers an adequate level of protection.
  • We apply the Standard Contractual Clauses (SCCs) between the EU Commission and Google in order to guarantee an appropriate level of protection for your data. In addition to these contractual clauses, Google has taken further measures to protect your data in the USA.
  • You may find more information about protecting your data at Google here.

All this information is collected for internal use of CROSS Engineering Consultancy to increase the security of the web and to improve your experience with us.

Use of Cookies

CROSS Engineering Consultancy does not govern the publication of third-party cookies such as LinkedIn, WeTransfer, and so on.

If you do not want to use cookies, you can set your browser so that the storage of cookies is not accepted.

Most web browsers allow some control over cookies through browser settings. Please review your browser user guide to learn how to disable or erase cookies.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

You may find instructions for deleting in the following links:

Use of Social Networks Sharing Buttons and Widgets

Beside the customised buttons we installed to allow you to share CROSS Engineering Consultancy content, we may embed widgets from other social media on our website to provide an enhanced experience.

These social networking widgets come from web servers which may track your behaviour on our website and may combine this with other information about you originating from other websites.

Contact Us

This website is owned and operated by JH Internacional Consultores de Ingeniería, S.L. If you have any questions about our cookies or this cookies policy, please contact us at hello@cross-engineering.com.

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Corporate Brand of JH Internacional